Privacy Policy

Privacy Policy for Vehicle Restoration Services

Introduction

Welcome to https://vehicle-restoration-services.dentrepair-talk.com (referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Control Act (UCPA), Connecticut’s Connecticut Transparancy and Accountabilty for Data Practice Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we handle your personal data when you:

  1. Utilize our applications and services as an authorized user.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Engage with us through communications, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which can be categorized as:

  • Account Information: This includes user names, email addresses, and passwords required for account creation and access.
  • Payment Information: Details related to payment methods used for transactions on our platform.
  • Financial Information: Data associated with financial transactions, including bank account numbers or credit card information (if stored securely).
  • Purchase Information: Records of products or services purchased from us, including order history and details.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network data used to recognize your device.
  • Location Data: Information about your geographical location when you interact with our services (with your consent).
  • Feedback and Reviews: Comments, suggestions, or reviews you provide us regarding our products or services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts to our services.
  • Product Information: Details about the products or services that interest or purchase from us.

We collect this data through various means: user input forms, account registration, online transactions, browser interactions, automated tracking technologies (like cookies), and third-party service providers who assist in data collection while adhering to strict privacy guidelines.

Cookies

We employ cookies, a common technology used to enhance user experience and gather analytics. Our cookies can be categorized as:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as secure login and account management.
  • Preference: They remember user preferences, language settings, and other customization options.
  • Analytics: Used to analyze site usage, track engagement, and gather statistical data about our users’ behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely to prevent re-identification.

Security Measures

Implementing robust security measures is paramount to protect your personal data. We utilize encryption technologies during data transmission and storage, ensuring that sensitive information remains secure. Additionally, we engage trusted third-party processing partners who adhere to strict privacy and security standards to handle data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in the ‘Contact Us’ section below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data, including:

  • Access to your data and information about how it is processed.
  • Request rectification or erasure of inaccurate or incomplete data.
  • Restrict processing activities, especially in cases where the data is no longer necessary.
  • Portability of data, allowing you to receive your personal data in a structured format.
  • Object to certain processing operations, such as direct marketing or profiling.
  • Non-discrimination for exercising your data rights.

To exercise these rights, please reach out to our privacy team using the contact information provided below. We will respond promptly and provide assistance regarding your data-related queries.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

If you have any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us: